TUI comments after severely delayed plane forced to circle over the Peak District - before mum who refused to put seatbelt on her child is escorted by police
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The incident happened yesterday, on Wednesday, June 23, on the TUI flight from Kos in Greece to Manchester Airport.
The flight was scheduled to depart from Kos at 1.15 pm but did not take off for another six hours after a of the passengers reportedly refused to put a seatbelt on her child.
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Hide AdWitnesses said that there were further delays caused by the mother ahead of landing, which reportedly caused the pilot to ‘circle over the Peak District’.
The woman was escorted off the plane by police once it landed at Manchester Airport.
Today a spokesperson for TUI said: ‘We can confirm that TOM2309 faced delays yesterday due to an disruptive passenger on board the flight from Kos to Manchester.
“The safety and security of our customers and crew is always our highest priority, and we have a zero tolerance policy to disruptive behaviour on our flights. The customer involved was met by police upon landing and escorted off of the aircraft.
“We’d like to apologise for any inconvenience caused, and thank customers for their patience and understanding.”